FAQ
Find Answers for all your questions
Refund
You can request a refund by contacting our support team at [email/contact form] within 7 days of receiving your order. Please provide your order ID and reason for the refund.
Refunds are typically processed within 5–7 business days after approval. The amount will be credited to your original payment method.
Products must be unused and in original condition. Handmade or customized items may have different refund policies — please check the product details before purchasing.
Delivery
Standard delivery usually takes 5–10 business days within India. International shipping times vary by location.
Yes, once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery.
Contact our support team immediately. We will investigate and ensure a replacement or refund if the package is lost.
Shipping & Returns
Yes, we ship to select international locations. Shipping charges and delivery times vary depending on the destination.
Returns are accepted within 7 days of delivery, provided the product is unused and in original packaging. Customized items may not be eligible.
Contact our support team with your order ID and reason for return. We will guide you through the return process.
Payment
We accept credit/debit cards, UPI, net banking, and popular digital wallets. Payment is secured and encrypted for safety.
Yes, all transactions are secure and encrypted using industry-standard payment gateways. Your payment details are never stored on our servers.
Currently, we do not offer COD. All payments must be made online at checkout.
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